Reference

Read Terms & Conditions Before Opening Your Account

ups138 Terms & Conditions explain how your account, lobby access and local payment activity work in Indonesia.

Account eligibilityWallet and bank rulesMobile access termsPolicy change process

Check Access Rules Before Using DANA

ups138 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Terms & Conditions set the contract between you and us when you create or use an account. They cover accurate account details, one account path, phone verification before account access, lawful use, payment ownership, transaction checks, game participation, account closure and the process for changing

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these rules. Access is available where local law permits, and you are responsible for checking that use is lawful in your location. Deposits through DANA, OVO, GoPay or QRIS must use an account or wallet you control; bank transfer and virtual account records may be checked
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against your account details. If a clause is unclear, pause the transaction and contact us through the support route shown in your account.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CLAUSE SUPPORT

Ask About a Terms & Conditions Clause

A clear contact path matters when a rule affects your account or wallet status. We keep policy questions separate from game choices, so you can ask about a clause before opening Super Sic Bo, rocketslot or another lobby title. Use the contact route displayed after login and include the account email or phone detail requested there; never send a full wallet password or one-time verification code.

Team online

Account wording

If you need help understanding Terms & Conditions, send the clause title or the sentence you want explained through the contact path in your account. We can clarify how the wording applies to account access, phone verification, wallet ownership or a request to close your account.

Payment status

For a DANA, OVO, GoPay or QRIS question, include the displayed transaction reference and the payment rail used. Bank transfer and virtual account queries should also include the date and matching account detail, allowing us to compare the record without asking for your secret passcode.

Access concern

When a mobile browser or desktop login does not show the policy page, tell us your device path and the message on screen. We will direct you back to the current Terms & Conditions and explain which account step, such as phone verification, is still pending.

ACCOUNT SAFEGUARDS

Protect Your Account Under These Terms

The policy works alongside practical account controls rather than replacing them. We use the details needed to operate your account, check payment ownership and respond to a policy request, while you remain…

Data use

We handle account details, phone verification records and transaction references for account access, payment checks, support replies and policy administration. The Terms & Conditions describe these purposes so you can see why a particular detail may be requested before you use DANA, QRIS or a bank transfer.

Cookies

Cookies and similar browser storage can help keep your session connected to the correct account and remember policy acknowledgement on the same device. You can review browser controls or clear stored data, but doing so may require you to sign in and complete phone verification again.

Login security

Your account must be used only by you, with login details kept private. We may ask for an account step or verification detail when access looks unusual. Do not share a password, payment PIN or one-time code with anyone claiming to speak for us.

Payment records

DANA, OVO, GoPay and QRIS activity can create references that help us match a wallet action to your account. Bank transfer and virtual account records may receive the same treatment. Keep your receipt until the status is settled or our support team confirms the matter.

Data retention

We retain account, support and transaction records for as long as needed for the purposes described in the Terms & Conditions, including resolving disputes and meeting applicable legal duties. A closure request does not necessarily erase records that must be kept for those purposes.

Change requests

To correct account details, ask about stored data or request a policy change, use the contact route connected to your account. Tell us whether the request concerns identity details, cookies, payment records or Terms & Conditions wording so we can direct it to the right process.

Search Terms & Conditions Before You Join

These answers address the policy questions people commonly check before creating an account. The full Terms & Conditions remain the controlling text, including any current wording shown during account access or before a transaction. If your situation is different, use the account contact route and quote the relevant clause.

You can open the Terms & Conditions from the policy link connected to the account and access pages. Read the current text before phone verification, wallet activity or lobby use. If the link does not load on your mobile browser, contact us with the screen message and device path.

Access depends on local law. You must check that account use is lawful where you are located and follow the eligibility wording in the current Terms & Conditions. We may restrict access when required by applicable rules, and you should not bypass a location or account control.

The policy requires payment activity through DANA, QRIS, OVO, GoPay, bank transfer or a virtual account to relate to an account you control. Keep the transaction reference and receipt. We may ask for matching details before a status is confirmed or a payment issue is resolved.

Phone verification helps connect the account to the contact detail supplied during opening and supports access checks. The Terms & Conditions allow us to require this step before account use. Keep the verification code private, and contact us if the code does not arrive or the number is wrong.

Yes. Use the contact route shown in your account and identify the detail you want corrected, such as a phone number or account name. We may request enough evidence to protect the account. The Terms & Conditions explain when a correction can be completed and when a record must remain.

When we change the Terms & Conditions, we publish the updated wording through the policy access point and may ask you to acknowledge it before continued use. Read the new clause carefully. If you do not agree, stop using the account and contact us about the available closure process.

You can contact us through the account support route to request closure. We first need to confirm the account and address any unsettled payment or support matter. Closing access does not automatically remove records that the Terms & Conditions or applicable law require us to retain.

Read Terms & Conditions Before Opening Your Account

Ask About a Terms & Conditions Clause

Account wording

Payment status

Access concern

Protect Your Account Under These Terms

Data use

Cookies

Login security

Payment records

Data retention

Change requests

Search Terms & Conditions Before You Join

01 Where can I read the ups138 Terms & Conditions?

02 Can I use ups138 from Indonesia?

03 What do the Terms & Conditions say about DANA and QRIS?

04 Why is phone verification required before account access?

05 Can I request a correction to my account data?

06 How do policy changes affect my account?

07 Can I close my ups138 account under these terms?

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